An equal opportunity employer

SERVICE EXPECTATIONS

As an employee of Shoals Hospital, I will always SMILE:

Show the way; assist guests by walking them to their destination; further, I will be aware of my surroundings as others are listening and watching.
Yes No

Make eye contact, smile, and acknowledge everyone I meet.
Yes No

I own the problem – I will offer solutions and manage what I cannot fix alone; further, I will inform, update, and follow up.
Yes No

Listen and learn, giving you my full attention.
Yes No

Express a positive attitude and gratitude. I’ll choose my words carefully and thank someone every day.
Yes No

My personal commitment to the Service Expectations of Shoals Hospital
I have read the Service Expectations for Shoals Hospital and I understand that, if hired, I am expected to uphold these expectations and pledge to do so in the conduct of my responsibilities and in my daily interactions with customers, including patients, co-workers, peers, physicians, volunteers, families and visitors.
Yes No

 

Background Info

Have you ever been convicted of any criminal violation of the laws, or are you now under pending investigation of charges for violation of criminal law?
Yes No

If yes, please explain:

Have you ever been the subject of any adverse action(s) by any duly authorized sanctioning or disciplinary agency for either conduct based or performance based actions?
Yes No

If yes, please explain:

 

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