ECM Hospital
ECM East
  An equal opportunity employer


SERVICE EXPECTATIONS

As an employee of Eliza Coffee Memorial Hospital I will always:

smile, make eye contact and acknowledge everyone I meet.
Yes No

own the problem - offer solutions - manage up what I cannot fix alone.
Yes No

show you the way; assist guests by walking them to their destination.
Yes No

positively approach every situation - choose my words carefully.
Yes No

inform, update and follow-up.
Yes No

be aware of my surroundings - others are watching and listening.
Yes No

thank someone every day - build-up others, compliment daily.
Yes No

listen and learn - give you my full attention.
Yes No

maintain a calm and quiet environment to promote rest and healing for the patients around me.
Yes No

pick up trash and put it in its place.
Yes No

 

My Personal Commitment to the Service Expectations of Eliza Coffee Memorial Hospital

I have received and read The Service Expectations for Eliza Coffee Memorial Hospital. I understand that I am expected to embrace and uphold these expectations and pledge to do so in the conduct of my responsibilities and in my daily interactions with our customers, including patients, co-workers, peers, physicians, volunteers, families and visitors.
Yes No

 

Background Info

Have you ever been convicted of any criminal violation of the laws, or are you now under pending investigation of charges of violation of criminal law?
Yes No

If yes, please explain:

Have you been the subject of any adverse action(s) by any duly authorized sanctioning or disciplinary agency for either conduct based or performance based actions?
Yes No

If yes, please explain:

 

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Date: